Privacy Policy - Turbo Shift

Our Commitment to Your Privacy

At Turbo Shift, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our arcade game development services. We are committed to transparency and ensuring you understand your rights regarding your data.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

Information We Collect

Personal Information You Provide

When you interact with our services, you may choose to provide us with certain personal information, including:

▸ Contact Information: Name, email address, and any other details you provide through our contact forms
▸ Project Details: Information about your arcade game development needs and requirements
▸ Communication Records: Correspondence you send to us via email or contact forms

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

▸ Device Information: Browser type, operating system, device identifiers
▸ Usage Data: Pages visited, time spent on pages, navigation paths
▸ Location Data: General geographic location based on IP address
▸ Cookies and Similar Technologies: As detailed in our Cookie Policy

Legal Basis for Processing

We process your personal data based on the following legal grounds:

▸ Consent: You have given explicit permission for specific processing activities
▸ Contractual Necessity: Processing is required to fulfill our services to you
▸ Legitimate Interests: Processing benefits our business while respecting your rights
▸ Legal Obligations: Required by law or regulation

How We Use Your Information

We use the information we collect for legitimate business purposes, always respecting your privacy rights:

Service Delivery

To respond to your inquiries, provide information about our arcade game development services, and deliver the services you request. This includes project communication, technical support, and service fulfillment.

Website Improvement

To understand how visitors use our website, identify areas for improvement, and optimize user experience. We analyze usage patterns to make our site more helpful and efficient.

Communication

To send you updates about our services, respond to your questions, and provide relevant information about arcade game development. You can opt out of marketing communications at any time.

Security and Fraud Prevention

To protect our website, users, and business from security threats, unauthorized access, and fraudulent activities. This includes monitoring for suspicious behavior and implementing appropriate safeguards.

Legal Compliance

To comply with applicable laws, regulations, and legal processes. This may include responding to lawful requests from public authorities and enforcing our terms of service.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your data. Examples include web hosting, analytics, and email services.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Analytics and Advertising Partners

We use analytics services to understand website usage and may work with advertising partners to show relevant ads. These partners may collect information through cookies and similar technologies as described in our Cookie Policy.

How We Protect Your Data

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information:

▸ Encryption: Data transmission is secured using industry-standard encryption protocols
▸ Access Controls: Limited access to personal data on a need-to-know basis
▸ Regular Monitoring: Continuous security monitoring and vulnerability assessments
▸ Secure Storage: Data stored on secure servers with backup protocols

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

▸ Contact form data retained for 36 months or until you request deletion
▸ Analytics data aggregated and anonymized after 26 months
▸ Service-related data retained for the duration of our business relationship
▸ Legal and tax records maintained as required by applicable laws

Breach Notification

In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities within 72 hours of becoming aware of the breach, as required by applicable data protection regulations. We will provide information about the nature of the breach, the data affected, and steps we are taking to address it.

Your Privacy Rights

You have important rights regarding your personal data. Depending on your location, these rights may include:

Right to Access

You can request a copy of the personal data we hold about you, including information about how we use it and who we share it with.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal information we have about you.

Right to Erasure

You can request that we delete your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Right to Data Portability

You can request your personal data in a structured, commonly used, and machine-readable format for transfer to another service provider.

Right to Object

You can object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Restrict Processing

You can request that we temporarily or permanently stop processing your personal data under certain conditions.

To exercise any of these rights, please contact us using the information on our contact page. We will respond to your request within 30 days and may need to verify your identity before processing certain requests.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection requirements. This may include using standard contractual clauses approved by relevant data protection authorities or ensuring the recipient country provides adequate data protection.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Questions About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us. We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.

Email: Reach out through our contact page

Response Time: We aim to respond within 48 hours

Data Protection: Your privacy is our priority